Pre-Shoot Checklist

1st April 2025

Get your home in picture perfect shape! Preparation Guide

What is the turnaround time to receive my images?

29th September 2023

Photo shoot orders will be delivered within 48 hours, Monday - Saturday.Delivery will be available anytime up to 7:00 PM.Please be advised that any shoots taken on Saturday will be available on Monday. 3D / 2D orders will be available within 48

Neighborhood Shots - Homevisit

15th September 2023

Amenities Shoot HomeVisit

15th September 2023

What is the Social Media Package?

13th December 2022

The Social Media Package contains 2 dynamic products tailored for enhancing your Facebook and Instagram presence. The social media package is the perfect product for marketing your listing on social media. The package includes 2 products designed to

How do I view my invoice?

29th November 2022

All the photo delivery emails contain a link to your invoice for that order. You can also find your invoices in your account at www.app.homevisit.com > My Orders > click on order > view invoice.

How to I create an order?

29th November 2022

As soon as the payment and confirmation are done, you will receive a confirmation by email within you will have the invoice in PDF and an invitation to add the appointment to your Google calendar. You will also have an indication of how to prepare th

How do I pay an invoice?

29th November 2022

Welcome on your client panel! 1. Click "MY INVOICES" menu 2ook for invoices with status "Pending payment" and click on the 3 dots to open the menu and click "Payment" 3. Click on "Make a payment" 4. Choose your Payment Method - Add credit

Prime Billing FAQs

25th November 2022

Prime members are billed monthly automatically using the credit card securely saved in their account. How do I pay for Prime? When registering for Prime you will be required to save a credit card to your account. This information is NOT saved

Prime Product: Flyers

25th November 2022

Your Prime membership automatically adds a flier to each of your photography orders. Members of Prime automatically receive exclusive Prime products with every photo shoot order. The Prime products include 3D Tours, 2D Floor Plans,&nb

Prime - 3D Tours

25th November 2022

Your Prime membership automatically adds a 3D Tour to each of your photography orders. Members of Prime automatically receive exclusive Prime products with every photo shoot order. The Prime products include 3D Tours, 2D Floor Plans,&

What is Prime?

25th November 2022

Prime is monthly membership program that gives clients exclusive access to Prime products. Prime is a monthly membership program that helps customers supercharge listings with exclusive, powerful marketing tools. Members of Prime pay a monthly fee,

How to login?

25th November 2022

Welcome to your client account! Type your email address (the same one that you received an email from us) Enter your password You don't know it? - Click on "Forgot your password" Check your mailbox to reset/configure your passwo

Prime - Single Property Websites

24th November 2022

Prime - Single Property Websites Your Prime membership automatically adds a Single Property Website to each of your photography orders. Members of PRIME automatically receive exclusive Prime products with every photo shoot order. The Prime pro

Prime - Single Property Website Statistics

24th November 2022

Change statistics email frequency easily. With Prime, you will automatically receive emails with useful statistics from your SPW. By default, these are sent out on a weekly basis. However, you have a choice! Just reach out to customer service (serv

Prime - 2D Floor Plans

24th November 2022

Your Prime membership automatically adds a 2D floor plan to each of your photography orders. Members of Prime automatically receive exclusive Prime products with every photo shoot order. The Prime products include 3D Tours, 2D Floor P

Prime - What is UiMeet3D?

24th November 2022

Your Prime membership automatically adds the interactive UiMeet3D feature to your 3D Tours with each of your photography orders. Members of Prime automatically receive exclusive Prime products with every photo shoot order. The Prime products in

How to Use the Prime UiMeet3D

24th November 2022

Learn how to use our innovative UiMeet3D technology to enable real-time video conferencing within your 3D tour! UiMeet3D is a revolutionary technology that allows Realtors to meet with their clients in real-time within their 3D tours.  Using y

How to Use the Prime 3D tour

24th November 2022

Learn how to navigate the Prime 3D Tour The 3D Tour (which is a part of the Prime package), is an incredible tool for marketing your listing. Through our 3D technology, buyers are able to virtually tour every inch of a listing without ever stepping

Prime FAQs

24th November 2022

Prime is a monthly membership program that gives clients exclusive access to Prime products, here some FAQs. Below you will find a list of our most commonly asked questions about Prime. Ordering FAQs: Will ordering through homevisit.com be differe